{"id":2036,"date":"2024-02-10T14:06:37","date_gmt":"2024-02-10T13:06:37","guid":{"rendered":"https:\/\/juslingua.ch.copernicus.sui-inter.net\/juslingua-ag-sees-it-as-an-essential-part-of-the-services-offered-to-meet-the-agreed-delivery-deadlines-delivery-times-are-agreed-upon-once-the-order-is-placed-and-are-binding-delay-cannot-be-claime\/"},"modified":"2024-05-23T11:49:21","modified_gmt":"2024-05-23T09:49:21","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/juslingua.ch\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2036\" class=\"elementor elementor-2036 elementor-1498\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3243c1ac pad-tb-l animated-slow e-flex e-con-boxed e-con e-parent\" data-id=\"3243c1ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:0.5,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43b53bbd e-con-full e-flex e-con e-child\" data-id=\"43b53bbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a37ac9 elementor-widget elementor-widget-heading\" data-id=\"12a37ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5f9509 elementor-widget elementor-widget-heading\" data-id=\"b5f9509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">1. Scope<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64414b63 pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"64414b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These General Terms and Conditions regulate the business relations between <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> and its clients in the fields of interpreting, translation and proofreading, editorial editing of texts and any other language services.<\/p><p>Our published prices and rates are an integral part of the General Terms and Conditions. <a href=\"https:\/\/juslingua.ch\/en\/prices-and-rates\/\" target=\"_blank\" rel=\"noopener\">https:\/\/juslingua.ch\/en\/prices-and-rates\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9a40b0 elementor-widget elementor-widget-heading\" data-id=\"b9a40b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">2. Order placement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9da5b86 pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"9da5b86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Following the confirmation of order on behalf of the client, the order is deemed to have been placed. The client thereby accepts the general terms and conditions of <em><strong>j<\/strong><strong>uslingua AG<\/strong><\/em>. Upon placing an order, the client informs <em><strong>juslingua AG<\/strong><\/em> of the desired form of execution of the language service. Information and documents (glossaries, illustrations, abbreviations, etc.) must be provided by the client when placing the order, otherwise abbreviations will be left in their existing form. <em><strong>juslingua AG<\/strong><\/em> accepts no responsibility regarding the authenticity of the documents which are the subject of the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52e563b elementor-widget elementor-widget-heading\" data-id=\"52e563b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">3. Calculation bases and terms of payment<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e4eca2 pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"9e4eca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Translation services are calculated on the basis of standard pages consisting of 1&#8217;800 characters (including spaces). The price for translations depends on the scope, degree of difficulty, area of expertise, language group, intended use and delivery deadlines. A surcharge of up to 100% may be charged for short-term orders, depending on the scope and delivery date. Special services such as courier delivery, express postage etc. will be invoiced separately. Additional services such as formatting, data conversion, desktop publishing etc. will be invoiced separately on a time and material basis. <br \/><b><\/b><\/p><p class=\"p2\"><span class=\"s2\">Unless otherwise agreed, quoted prices shall be considered as recommended prices. Billing is based on the number of characters in the target language calculated by computer. Deviations from the quoted price generally do not exceed 20%. All prices are exclusive of VAT. <\/span><\/p><p class=\"p3\"><span class=\"s2\"><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> may request prior payment in full before providing services and\/or may demand advance payment particularly for substantial translation work.<\/span><\/p><p class=\"p3\"><span class=\"s2\">Unless otherwise agreed, the client must pay the invoiced price plus VAT within 30 days of the invoice date.<\/span><\/p><p class=\"p3\"><span class=\"s2\">Following the expiry of the payment period, the client shall fall into arrears without reminder, and <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> shall have the right to apply a late payment interest of 5% on overdue payments.<\/span><\/p><p class=\"p2\"><span class=\"s2\">The applicable or quoted rates are part of the General Terms and Conditions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8c2f2 elementor-widget elementor-widget-heading\" data-id=\"7b8c2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">4. Execution and delivery<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82d135c pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"82d135c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The translation shall be carried out pursuant to the principles of proper professional practice. Where the client has not enclosed any documents, technical terms shall be translated into a generally understandable version. <br \/><b><\/b><\/p><p class=\"p4\"><span class=\"s2\">If the client makes addendums or modifications to the source text after having placed his order, the permissible excess of 20% of the quote shall not apply. Amendments shall be made at the agreed price per page; the additional expenditure caused by changes shall be charged at the agreed or customary hourly rate. <\/span><\/p><p class=\"p2\"><span class=\"s2\"><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> may use its own employees or third parties (agents) to provide the services.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c501e9 elementor-widget elementor-widget-heading\" data-id=\"3c501e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">5. Client\u2019s defect-related rights\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85b2c3a pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"85b2c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong> <\/em>is not responsible for any deficiencies in the translation caused by illegible, linguistically defective, incorrect or incomplete text templates or by non-existent client terminology. <b><\/b><span class=\"s2\">After delivery of the translation, the client must verify it and inform juslingua AG of any defects.<\/span><\/p><p class=\"p2\"><span class=\"s2\">After delivery of the translation, the client must verify it and inform <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong> <\/em>of any defects. If the client notifies <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> of an objectively existing, not inconsiderable defect in the translation, the client shall be entitled to have this rectified by <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em>. The client must assert his right to rectification in writing immediately, but no later than 30 days after delivery, stating the exact nature of the defect. juslingua AG shall be granted a reasonable period of time for rectification. <\/span><\/p><p class=\"p2\"><span class=\"s2\">Delivery shall be made in the form agreed with the client.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55267f3 elementor-widget elementor-widget-heading\" data-id=\"55267f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">6. Delivery periods<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95c4ebb pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"95c4ebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> sees it as an essential part of the services offered to meet the agreed delivery deadlines. Delivery times are agreed upon once the order is placed and are binding. Delay cannot be claimed if the delivery is not made due to a circumstance for which <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> is not responsible. In the case of substantial and subsequent content changes on the part of the client, <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> shall be granted a reasonable extension of the deadline. In the event of force majeure, <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> may demand a reasonable extension from the client. Claims for damages by the client are excluded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0223c45 elementor-widget elementor-widget-heading\" data-id=\"0223c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">7. Privacy \/ Data protection\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-088827d pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"088827d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> undertakes to treat all information and documents provided by the client in connection with the order confidentially and to use them exclusively for the provision of services. The agents used for the provision of the services are obliged by <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> to keep the client data confidential. At the client&#8217;s request, a special non-disclosure agreement may be issued between the client and the agents. <br \/><b><\/b><\/p><p class=\"p2\"><span class=\"s2\">Unless expressly instructed to the contrary, <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> assumes that the client agrees to the unencrypted electronic transmission of services and client data via the Internet. The client bears the associated data protection and data loss risk. <\/span><\/p><p class=\"p4\"><span class=\"s2\"><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> assumes that the client has the intellectual property rights to the source texts necessary for the execution of the services and that these rights are granted to <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong> <\/em>to the extent necessary for the execution of the services.<\/span><\/p><p class=\"p2\"><span class=\"s2\">The client has the right to use the translation only once payment has been made in full. The copyright to the translation remains with <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em>. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ae75fb elementor-widget elementor-widget-heading\" data-id=\"8ae75fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">8. Termination of contract<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdc722b pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"bdc722b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A termination on the part of the client is only permitted for important reasons and must be done in written form. In this case <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> is entitled to compensation in the amount of the work already done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6e6a3 elementor-widget elementor-widget-heading\" data-id=\"bb6e6a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">9. Limitation of liability<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf957c pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"cbf957c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em>&#8216;s liability for damages is excluded to the extent permitted by law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20dd63d elementor-widget elementor-widget-heading\" data-id=\"20dd63d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">10. Applicable law<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f046f2 pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"7f046f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Swiss law shall apply to the contractual relationship between the client and <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> and to all claims arising therefrom. The exclusive place of jurisdiction shall be the registered office of <b><i>juslingua<\/i><\/b> <em><strong>AG<\/strong><\/em> in Zurich.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a69239a pad-t-s elementor-widget elementor-widget-text-editor\" data-id=\"a69239a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>General Terms and Conditions <em><strong>juslingua AG<\/strong><\/em>, January 2021<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e527d3d e-flex e-con-boxed e-con e-parent\" data-id=\"e527d3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a03591 e-flex e-con-boxed e-con e-parent\" data-id=\"5a03591\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions 1. Scope These General Terms and Conditions regulate the business relations between juslingua AG and its clients in the fields of interpreting, translation and proofreading, editorial editing of texts and any other language services. Our published prices and rates are an integral part of the General Terms and Conditions. https:\/\/juslingua.ch\/en\/prices-and-rates\/ 2. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":1,"footnotes":""},"class_list":["post-2036","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/pages\/2036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/comments?post=2036"}],"version-history":[{"count":21,"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/pages\/2036\/revisions"}],"predecessor-version":[{"id":3494,"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/pages\/2036\/revisions\/3494"}],"wp:attachment":[{"href":"https:\/\/juslingua.ch\/en\/wp-json\/wp\/v2\/media?parent=2036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}